Terms and conditions

Last Updated: January 2025

Welcome to the world of OTTO Holiday Club! 🌟

We’re absolutely thrilled to have you join our holiday-loving community. Picture this: cosy winter getaways, sun-soaked summer escapades, and memories waiting to be made. And guess what? We’re here to keep you in the loop with all the latest updates, exciting school holiday offers, and travel tidbits through our emails and social media shares.

But before we dive into the fun, let’s take a moment to chat about the important stuff. When you register on our website to receive our email alerts, you’re embarking on a journey filled with incredible experiences. We just want to make sure you’re onboard with the joyous ride ahead.

So, grab a cup of tea or glass of wine, find a comfy spot, and take a leisurely read through these terms. You’ll get to know who we are, the way we’ll be delivering our services to you, and some other nifty details. Should you find these terms unacceptable to you, we politely request you to refrain from using the website and/or requesting for the services advertised on it.

Remember, when we say “website,” we’re talking about the cyber-home found at https://www.OTTOholidayclub.co.uk. It’s the place where dreams of unforgettable holidays that are affordable outside term-time come true!

So, with all the excitement in the air, let’s get started. Your journey with us is about to begin, and we can’t wait to share in all the holiday magic together! 🌞🌴🌄

1. Who We Are:

Let’s talk about us for a moment. We’re the team behind OTTO Holiday Club. Our hub of holiday wonders is nestled right here in the heart of England. If you ever feel like reaching out, don’t hesitate to drop us a line using the contact details found on our website. We’re here and eager to hear from you!

When it’s our turn to get in touch with you, we promise to do it in the least annoying way possible. We’ll be sending our messages straight to the email address you kindly shared with us when you signed up.

So, whether you’re writing to us or we’re sending a message your way, know that there’s a great offer or money saving hack waiting to be made. We’re excited to share this journey with you! 💌🌟

2. The Contract:

When we send you that email accepting your registration for our email alerts on the Website, that’s when the magic happens. It’s like a little spark of connection that ignites a legally binding contract between you and us.

Oh, and let’s talk about our online realm, the Website. It’s like a treasure trove of holiday goodness, but there’s a twist! This treasure is all about holiday information from the lovely United Kingdom. So, if you’re all about holiday vibes and travelling from the UK, you’re in for a treat.

3. Our Website:

Let’s dive into the perks of being a part of the OTTO Holiday Club family. Drumroll, please: registering for our email alerts through the Website won’t cost you a single penny! Yep, you read that right – it’s absolutely free. And here’s the cherry on top: all the juicy details about the fantastic information you can expect to receive are neatly waiting for you on the Website. It’s like a menu of holiday happiness that you can explore at your own pace.

Now, let’s talk about some practical bits. While we’re all about sharing the scoop on incredible offers through our emails, Website, and social media, there’s something important to note. Because OTTO Holiday Club isn’t a travel agent, you can’t actually book holidays, flights, trips, or experiences directly through our email alerts or the Website. But hey, no worries – we’ve got your back! We’ll provide you with all the information you need to know about those fantastic offers. If you decide to dive in and book, any agreement you make with an agent is between you and them. We’re here to be your trusty guide, not the booking agent.

4. The Service Description:

When you register for our free Membership you are entering into a contract with us whereby we will provide you with a digital subscription to receive and access our free services and content. It’s like being handed a golden ticket to a world of digital wonders, all designed to bring you the best services and content right to your fingertips. As a cherished member, we kindly ask that you use these perks for your personal delight and exploration, as a private consumer – no commercial intentions, just you enjoying the benefits!

To fully enjoy all our benefits and services, or as part of our membership, you must be over the age of 18 and reside in the UK.

There are separate terms and conditions for our Premium Membership which can be found here.

Now, let’s chat about our commitment to delivering top-notch information. We’re all about accuracy, scouring the internet and social media platforms for the most incredible school holiday deals. But, you know what? We want to be real with you about a few things:

Firstly, the deals we share are fantastic, but we can’t promise they’ll always outshine those offered directly by travel agents or other third parties. There’s a world of options out there, and sometimes other choices might suit you better.
Speaking of options, we provide information on a diverse range of service providers, but guess what? There could be more options floating around that might align even better with your preferences.
Now, those links we provide to third-party websites? They’re like little signposts to intriguing places, but remember, they’re owned and operated by folks we don’t control. We don’t endorse them, but they could still be interesting for you to explore.
A quick heads-up about our focus: the info we share revolves around holiday offers during school breaks. Remember, school dates vary across the UK, so double-check those booking dates. And when it comes to children’s ages for pricing, we’re using age 8 as a reference point – but ensure you confirm the right ages with the travel suppliers themselves.

We’re like your holiday information buddies, not official endorsers. The info we share in emails, on the Website, or through our social media channels is meant for your general awareness. It’s not a firm recommendation, just a little nudge in the right direction for services that might suit you best.

Last but not least, when you’re exploring deals from third parties that we’ve shared, make sure you read every detail – features, terms, and conditions. This way, you’re fully informed before you book or buy.

5. Cancelling Alerts:

Your membership with OTTO Holiday Club comes with a promise of choice. Just like a refreshing breeze, it’s completely free, and you’re always in control. If you ever decide that it’s time to take a break from our alerts, no worries at all! You can bid adieu to our emails anytime you like.

Unsubscribing is as simple as a mouse click. Just look for the “unsubscribe” link tucked away in the footer of our emails. We want you to feel comfortable and empowered in your journey with us, every step of the way.

6. Limitation of Liability:

Life is full of twists and turns, and sometimes a spot of turbulence so, in the unlikely event that things don’t go as smoothly as we’d like on our journey together, let’s talk about how we handle it. Our goal is to ensure that your experience with us is as smooth and enjoyable as possible.

If by chance we slip up and don’t quite meet the expectations laid out in these terms, rest assured that we’ll take responsibility for any loss or damage that could reasonably be expected due to our actions. We’re committed to offering our services with care and skill.

However, there are some things we want to be transparent about. We can’t be held responsible for losses or damages that might not have been foreseeable. And in no case will we be liable for any indirect or consequential losses. We want to make sure we’re on the same page about this. For example, while we’re here to bring joy and holiday excitement, we can’t be responsible for any potential loss of profit, business opportunities, or similar outcomes. We do recognise our responsibility when there are certain situations where we can’t limit or exclude our liability, especially when it comes to things like your legal rights.

Just a little note, though. Our services are designed for personal and domestic use. If you’re considering using them for commercial, business, or resale purposes, kindly note that our liability doesn’t extend to business-related losses.

7. Reservation of Rights:

Just like the tides of the sea, there might come a time when we need to make changes to our services. We’re here to let you know that while our commitment to your experience remains steadfast, there might be instances where we decide to stop providing email updates, withdraw the Website, or bid farewell to our social media channels.

If such a situation ever arises, we promise to keep you in the loop. We might send you a letter, telling you know about any changes that might be on the horizon. Please understand that these changes could happen without prior notice. Life is full of surprises, and we want to be as flexible in adapting to its twists and turns.

8. Prohibited Conduct:

We’re all about creating a safe and enriching space for you on the OTTO Holiday Club Website and social media channels. To make sure we’re all on the same page, here are some guidelines we kindly ask you to follow while using our digital haven:

Please avoid using the Website in a way that might disable its functionality or hinder other users’ enjoyment of it. Let’s keep the digital experience smooth and joyful for everyone.
Don’t use any automated tools or software to gather information from the Website without our written permission. It’s all about respecting the balance and essence of our platform.
Let’s keep the vibes positive and friendly. Please refrain from transmitting or uploading any content that could be harmful, offensive, or against the law. Let’s create a space filled with positivity and respect.
Kindly steer clear of any fraudulent or deceptive activities. Trust and authenticity are important pillars of our community.
Respect the creative work of others. Don’t infringe upon anyone’s intellectual property rights, including copyrights, trademarks, patents, and trade secrets. Sharing is caring, but with proper authorisation.
Our digital home should remain safe and secure. Don’t try to hack, disrupt, or gain unauthorised access to our Website, its systems or our social media space. Let’s ensure everyone’s experience is protected.
Commercial activities should wait at the door unless you have our explicit written consent. Let’s focus on the joy of holidays, not commerce.
Treat everyone with kindness and respect. Offensive, harassing, or hateful content has no place here.
Sending unsolicited messages or sharing personal information without consent goes against our values. Let’s build connections based on trust and consent.
Be mindful of the digital world’s boundaries. No bulk data collection, scraping, or mining without our express permission.
Our digital space deserves to be treated with care. Let’s not do anything that could harm its performance, stability, or security.
We value the integrity of our links. No linking to sites with malware, explicit adult content, or illegal material, please.

Remember, if you spot any violations of these guidelines or suspect unauthorised use of the Website or our social media accounts, we’re here to listen. Reach out to us using the contact details on our Website or use the report button on social media.

And finally, it’s our responsibility to ensure that our digital haven remains safe, respectful, and joyful for everyone. If we believe these guidelines have been disregarded, we may need to suspend or terminate access to the Website and block those on our social media channels.

9. Intellectual Property:

At OTTO Holiday Club, we believe in the beauty of creativity and the value of intellectual property. Here’s a little insight into how we handle it:

Ownership: Any content, materials, or information that you find on the OTTO Holiday Club Website is like a treasure chest of creativity that belongs to us or our licensors. From the heartwarming stories to the captivating images, they’re all part of our unique creation.
Respect for Rights: Just as we respect your right to enjoy the Website’s offerings, we kindly ask you to respect our intellectual property rights. This includes copyrights, trademarks, patents, and trade secrets.
Personal Use: We’re delighted to share our creative works with you, and we encourage you to enjoy them for your personal and non-commercial use. Whether it’s downloading, printing, or simply soaking in the holiday vibes, it’s all about creating moments that make your heart smile.
No Reproduction: While personal use is wonderful, please refrain from reproducing, distributing, modifying, or creating derivative works from our content without our express written permission.
Linking: Linking to our Website is like opening a door to a world of holiday magic. However, we kindly ask that you do so in a way that doesn’t imply any endorsement or association with us unless we’ve given you explicit permission.
User-Generated Content: If you’re excited to share content with us or fellow users, we appreciate your enthusiasm! By doing so, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, adapt, publish, and display your content in connection with the Website. This helps us keep the joyful spirit of our community alive.

If you ever have questions or need clarification about our intellectual property practices, feel free to reach out using the contact information on our Website.

10. Lastly:

While our approach to these Terms is simple and light-hearted, we want to emphasise that our intentions are indeed serious. We’re committed to creating a safe, respectful, and enriching digital space for everyone. These Terms serve as the foundation of our relationship, ensuring transparency and mutual understanding.
We might need to make updates or modifications to these Terms, and when we do, you’ll be the first to know. There’s no need for advance notice; as soon as we post the changes on our Website, they become effective. We encourage you to pop in and review these Terms periodically. Your continued use of the Website after we’ve made changes signals that you’re on board with the updated terms.
When it comes to these Terms and any disputes related to the Website, the laws of England and Wales take centre stage. They’re like the compass guiding our journey. If there’s ever a legal issue connected to these Terms or the Website, we’ll address it exclusively in the courts located in England.
If any part of these Terms is found to be invalid, illegal, or unenforceable, don’t worry – the rest of the Terms will remain strong.
These Terms, along with any other agreements or policies we reference, form the complete agreement between you and OTTO Holiday Club. They replace any previous understandings, whether written or spoken.
If we decide not to enforce any part of these Terms, it doesn’t mean we’re giving up that right forever. Any waiver would need to be in writing and signed by OTTO Holiday Club.

11. Contact Us:

If you have any questions, thoughts, or just want to say hello in regards to these Terms, we’re all ears! Reach out to us using the contact information provided on our Website. We’re here to make sure your journey with OTTO Holiday Club is nothing short of fantastic.